FAQ

Find answers to common questions about using BraidPay. Please reach out to us at [email protected].


  1. What are the fees for using BraidPay?

    • BraidPay offers transparent and low transaction fees to avoid high costs. We charge a 1.5%-2% fee when you withdraw your balance to a bank account. However, sending your balance to another BraidPay user or an external exchange, such as Coinbase or MetaMask, is completely free.

  2. How quickly can I receive payments into my account with BraidPay?

    • BraidPay ensures fast payments, no matter where your clients are located. You’ll receive payments into your BraidPay account within 4-5 seconds. When withdrawing your balance to a bank account, payments typically settle within 1-2 business days.

  3. What payment tools does BraidPay offer for freelancers?

    • BraidPay offers two essential tools to help freelancers collect payments efficiently:

      • Create customizable payment links to sell online with ease.

      • Generate invoices within minutes to send directly to your customers. These tools streamline the payment process, so you can focus on your work and spend less time managing payments.

  4. What types of payments can I receive through BraidPay?

    • With BraidPay, freelancers can receive payments either through direct bank transfers or in stablecoins like USDC and USDT. This flexibility allows you to manage your expenses in the way that works best for you, whether it's in your local currency or stablecoins.

  5. How does BraidPay protect my data and ensure secure payments?

    • BraidPay prioritizes your security with multiple layers of protection. We use self-custodial wallets, giving you complete control over your funds. Our platform also complies with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations to ensure safe and compliant transactions.

  6. Can I convert stablecoins to dollars and vice versa?

    • Yes! BraidPay allows you to seamlessly move between local currencies and stablecoins like USDC and USDT. You can convert your earnings into stablecoins to avoid currency fluctuations or switch back to dollars whenever needed, giving you full control over your money.

  7. Which currencies and stablecoins does BraidPay support?

    • BraidPay currently supports payments in USD and EUR. For stablecoins, we support USDC, USDT, and PYUSD. Our list of supported currencies will continue to grow as we expand into new countries and regions, providing even more options for our users.

  8. Can I use BraidPay for international payments?

    • Yes! You can send and receive payments internationally without high fees or delays. Whether you're working with clients or businesses abroad, BraidPay ensures fast, low-cost transactions in local currencies and stablecoins.

  9. Is BraidPay free to use?

    • Yes, BraidPay is free to use! There are no setup costs or subscription fees. Sign up today and start sending and receiving payments instantly with no hidden charges.

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